I wholeheartedly recommend Roy for his outstanding professionalism and dedication. Roy consistently goes above and beyond to deliver exceptional service. His attention to detail, problem-solving skills, and commitment to excellence are truly commendable. I've had the pleasure of working with Roy when purchasing an automated espresso machine for hotel operations and his expertise and reliability have always made a significant difference. If you're seeking someone who is not only skilled but also a pleasure to work with, Roy is the ideal choice!

Vermont Espresso Systems offers superb customer service. The technician is extremely knowledgeable about all of the equipment and always speedy and professional. If there is ever a problem they have not encountered, the technician will research until finding a solution. Everyone is extremely dedicated to excellent service and are truly a company that we can rely on.

I have worked with Roy for years. He has such a depth of knowledge with all types of espresso machines. We have had three different brands and Roy has successfully fixed and maintained all of them. He installed our newest La Marzocco Modbar system. Roy is also incredibly responsive, coming right over when we have an issue. He fully understand how important our machines are to our daily operation. We have even done some trouble shooting over the phoen. I would highly recommend Roy for any type of espresso machine installation, maintenance and repair.